Board & Staff Communication from EFCN & AWWA

On November 3, please join the Environmental Finance Center Network (EFCN) and the American Water Works Association (AWWA) as they take a closer look at effective communications strategies between water utility staff and their governing Boards.  There is no cost to participate but you must register in advance.

DATE:              Tuesday, November 3, 2015

TIME:               2:30-3:30PM (eastern)


Financially healthy water systems depend on good relationships between the staff who operate and manage the system and governing boards who approve rate changes. This webinar will examine strategies that staff can use to communicate the need for rate adjustments and other policy changes. The webinar will also discuss the results of a nation-wide survey of managers and elected officials on what factors lead to successful staff/board relations. While the survey focused on water systems operated by local government, the findings will be relevant to any water system with a governing board that approves rate changes.

Registration questions?  Laura Flagg

Program questions?  Francine Stefan


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